Terms of Use

Welcome to DozyBlue. These Terms of Use (“Terms”) govern your access to and use of the DozyBlue mobile application (the “App”) and any related services we provide. By downloading, creating an account for, accessing or using the App, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use DozyBlue.

1. Eligibility

You must be at least 13 years old (or the minimum age required by the laws of your country) to use the App. If you are under 18, you may only use DozyBlue with the permission of your parent or legal guardian. By using the App, you confirm you meet the applicable age requirement and, where required, that your parent or legal guardian has reviewed and accepted these Terms and our Privacy Policy.

DozyBlue is not directed to children and should not be used as a product for children’s health or wellbeing.

2. Acceptable Use

You agree to use DozyBlue responsibly and in accordance with the law. In particular:

• You must use the App only for lawful, personal purposes.
• You may not misuse, disrupt, or attempt to gain unauthorised access to our systems.
• Reverse engineering, copying, modifying, or reselling the App is strictly prohibited.

3. Subscriptions

DozyBlue offers both free and paid features. Some features may be available without a subscription, while access to premium features requires an active subscription. Paid subscriptions are billed in advance and renew automatically until cancelled.

• Billing & Management: Subscriptions are managed through your Apple ID account. You can manage or cancel your subscription in your device account settings.
• Auto-Renewal: Your subscription plan renews automatically unless cancelled at least 24 hours before the end of the current period.
• Trials: If a free trial is offered, it will convert into a paid subscription at the end of the trial period unless cancelled before the trial ends. Any unused portion of a free trial is forfeited when you purchase a subscription.
• Refunds: We do not process refunds directly. Any refunds are handled by Apple under their policies.
• Price Changes: If prices change, we (or the relevant store) will notify you before renewal where required by applicable law or store policy.
• Account Deletion: Deleting your DozyBlue account does not cancel your Apple App Store subscription. See Section 13 for details.

4. Intellectual Property

All content, design, branding, code, and media in the App are the exclusive property of DozyBlue. You may not use or reproduce any part of the App without our written permission.

5. Disclaimer

DozyBlue is a sleep-aware media tracking app that helps you resume podcasts, audiobooks, videos, films, and series from the point where you likely fell asleep. Where available, the app uses sleep data provided through Apple Health (HealthKit) on iOS to estimate sleep onset time. Compatibility with sleep-tracking devices depends on how those devices record and share data with these platforms, and some devices may not provide sleep data in a format the App can fully access or interpret.

Any sleep-related information presented in the App is based on estimated data and is intended solely to enhance the media playback experience. It is not designed to monitor, assess, or improve your health or wellbeing.

All insights and sleep-related estimations are based on external device signals and behavioural patterns, which may be incomplete or inaccurate. The data provided should not be used to diagnose, treat, or make decisions about any health condition.

DozyBlue and its insights are for informational purposes only and are not intended for use in the diagnosis, cure, mitigation, treatment, or prevention of any disease or condition. DozyBlue is not a medical device.

If you are concerned about your sleep, fatigue, or health in general, you should consult a qualified medical professional.

6. Limitation of Liability

Nothing in these Terms excludes or limits any rights or remedies you may have under applicable consumer law. Subject to that, and to the fullest extent permitted by law, DozyBlue will not be liable for losses that were not reasonably foreseeable or that arise from your misuse of the App.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot be excluded or limited under applicable law.

7. Termination

We reserve the right to suspend or terminate your access to DozyBlue if you breach these Terms or misuse the service in any way.

8. Governing Law

These Terms are governed by the laws of England and Wales. Nothing in these Terms affects any mandatory consumer protection rights you may have under the laws of the country where you live.

9. Third-Party Services & Integrations

The App uses Apple Health (HealthKit), Apple App Store services, Google Firebase and Firebase Crashlytics to provide app functionality, subscriptions, cloud infrastructure and crash reporting. Your use of those services may also be subject to their own terms and privacy policies.

10. Permissions & Data Sources

Certain features require access to Apple Health data and network access. You can manage or revoke Apple Health access through the Health app or your device settings, but DozyBlue’s sleep-aware features may not work without that access.

11. Safety Notice

Do not interact with the App while driving, operating machinery, or in situations where distraction could cause injury. Use the App responsibly.

12. Privacy

For information about how we collect, use and protect personal data, please visit https://dozyblue.com/privacy.

13. Account Deletion

You can permanently delete your DozyBlue account within the App or by contacting us. Account deletion removes your profile and personal data from our active systems. Deleted account data may remain in backup systems for up to 7 days before being automatically removed.

For more information about account deletion, what data is deleted, and data retention, please visit: https://dozyblue.com/delete-account.

Deleting your account does not cancel your Apple App Store subscription. You must cancel subscriptions separately through your device's subscription settings.

14. Changes to Terms

We may update these Terms from time to time. We will update the “Last updated” date above and, where changes are material, provide an appropriate in-app notice or other notification before the changes take effect. Your continued use of DozyBlue after the updated Terms take effect means you accept the updated Terms.

15. Contact Us

If you have any questions about these Terms, please contact us at: hello@dozyblue.com